Principles of Business
Management
Week 2c Lecture
During
this lecture, we will identify control processes to increase efficiencies and
productivity.
In
simple terms, control within an organization is the process of distributing, evaluating,
and controlling the people and/or resources of the organization on a continuous
basis to achieve a business’s goals. For managers to efficiently control an
organization, they need to understand what the employee performance
expectations are, and this information should be shared with their employees.
To
keep our discussion simple, let’s briefly define what managerial control is.
Managerial control is simply the steps a manager takes to make sure that
his/her employees are working when they are supposed to be working and
completing their tasks.
In
order for an organization to achieve and maintain high productivity and
efficiency, they must get as much as they can out of their resources such as
personnel and equipment. The challenge that many leaders of an organization
face is to come up with ways to control and increase productivity while still
maintaining quality. There are several ways to do this which we will briefly
discuss below.
·
Empower your employees - empower your
employees to come up with ideas for improving something.
·
Get rid of processes that have no value – review your
employee’s tasks and eliminate any unnecessary or repetitive tasks that have no
value and could lower productivity.
·
Improve training for employees – properly training new
employees as well as continuous training for current employees can cut down on
mistakes and improve the overall efficiency of the operation.
·
Set goals – set specific and
measurable goals tied to productivity and quality with incentives to help
motivate employees to reach those goals.
·
Make changes gradually – implement changes
that need to be made gradually to reduce resistance.